Kajaani Airport
Car Rental Guide
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How long it takes to unblock the deposit?
There is a security deposit blocked on your credit card meanwhile the rental. It will be unblocked on the safe return of the car. In case of any damages caused during your car rental period, a certain amount can be discounted from your deposit. The amount of blocked security deposit may last up to 20 working days to appear back on your credit card. This process totally depends on the banks involved. If 20 days passed and you still not see the security deposit amount at your account we recommend contacting car rental agency direct.
Where I am supposed to pick up my rental car?
When you make a reservation on our website, you will have to choose the location where you wish to pick up your car. To find your location it is enough to type the three first letters of it. Then you will see all our offices available in the particular location. As soon as you choose the place of car pick up you can click at selected car picture in order to check the exact address of the local office. When your reservation is confirmed by the local agency we sent the rental confirmation voucher to your e-mail address. On the voucher, you will find all necessary information regarding your pick up a location. Like the exact address and telephone number. In case that you cannot find the local rental car office on arrival, please call the number provided on the voucher.
Do you provide child seats?
Child seats are normally on request by the local agent. Please, be advised that each rental car agency may require a different fee for the child seat. You can find the price for the child seat in the terms and conditions of the particular quote. In case of some agencies, you can add the child seat directly at the website when you are completing your booking. If there is no such an option, please put the note that you need one and advise the child age and the weight of your child. As soon as we receive your booking with requested child seat we will ask the local agent to add it to your reservation. The payment for the service is to be paid on arrival at the local office.
What is Collision Damage Waiver with excess?
Collision Damage Waiver it is a damage insurance coverage that is available and usually included in the rental rate. The Collision Damage Waiver most likely has an excess amount, which you will be responsible for. The security deposit will be blocked at your credit card on arrival at the local office. The deposit is an amount for which you can be held liable in case of damage/theft of the vehicle. It means that the particulate amount of money can be taken from the blocked if you cause any damage to the car during the car rental period. Damage to or loss of tires, windscreens, glass, and undercarriage may not be covered by the Collision Damage Waiver. When the car is returned in the same conditions as it was picked up from the office your security will be unblocked.
Can I travel with my pet?
Traveling with your pet is not allowed, unfortunately. This is a general rule for all car rental companies. This regulation is mainly provided in order to make your travel safe and keep our cars as clean as possible. Pets, as we know leave hackles on the upholstering which can be difficult to remove. In many countries, there are special law and safety procedures regarding travel with animals. Special cages or seatbelts that rental car companies do not provide are necessary to transport animals.
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